Why Enterprise DevOps will make IT organizations and CIOs relevant

Available by January 10, 2016.
Available by January 10, 2016. Click to know more about the Complete ITaaS Delivery Model™

Digital business is changing the competitive environment; the proliferation of startups created by highly qualified unemployed seniors and entrepreneurs, the increasing adoption of cloud which reduces IT cost and the Internet of Things substituting traditional services with digital services are forcing business lines (BL) to opt for new paradigms. Market responsiveness achieved through flexible IT environments is what they need; extending DevOps to competitive and revenue issues and establishing it as the foundation of IT operating models is what’ll make IT organizations relevant. That’s what enterprise DevOps is about.

Why DevOps initiatives struggle to meet BL expectations

Despite its accelerated adoption, DevOps remains either misunderstood or improperly implemented. Today’s implementation approaches have several weaknesses:

  • Market responsiveness confusion with application delivery acceleration
  • DevOps confusion with automation tools
  • CIOs’ lack of IT transformation strategy

Market responsiveness isn’t about speed but timely revenue

One of the reasons certain DevOps initiatives don’t generate business benefits is, 90 percent of IT consultants misunderstand market responsiveness; they erroneously narrow it to the capacity to deliver software at the speed of light. Simply put, market responsiveness relates to the continuous and accelerated delivery of added-value services, the bottom line isn’t speed but timely revenue.

In fact, what BLs expect from IT is a greater focus on added-value priorities and the ability to absorb unpredictable market turbulences; that fact is substantiated by Patrick Phillips, in a bombshell “IT must adapt or die” he alerts “Five years ago less than 25 percent of business leaders rated their IT function effective at delivering the capabilities they need. Today that number hasn’t changed. IT functions have strived tirelessly to understand demand, set priorities, deliver effectively, and capture value, yet the results still disappoint.”

Narrowing DevOps to tools is ignoring its competitive advantages

Another factor preventing business benefits is, most consultants confuse DevOps with application deployment infrastructure, they see it from the distorted lenses of application deployment automation tools.

The tool dimension is erroneously considered more important than any other value drivers such as market understanding, cross-functional collaboration as well as accelerated problem solving and decision making. Adam Jacob, early proponent of DevOps and co-founder of Chef the leading IT-automation firm is clear about it,Fundamentally DevOps is about taking the behaviors and beliefs that draw us together as people, combining them with a deep understanding of our customer’s needs, and using that knowledge better products.” To read more…

Implementing DevOps is transforming your IT organization to the new style of IT

My advise to CIOs is, “Implement DevOps as a transformation of your IT organization and don’t narrow it to a technology change initiative.” Strictly speaking, DevOps is disruptive and 70 percent of its business benefits depend on how well non-technological impediments to revenue are eliminated.

As illustrated, Enterprise DevOps is changing today’s IT service delivery paradigm, it’s taking IT organizations to the so-called new style of IT. In addition to leveraging cloud solutions’ benefits and forcing CIOs to consider value drivers like organizational efficiency and cross-functional collaboration, it places application delivery and customer experience at the heart of the CIO’s strategy:

enterprise devops

Considering that applications are the means by which value is brought to customers, Enterprise DevOps builds on two primary capabilities: the agile and collaborative IT environment referred to as the IT operating model and the continuous delivery pipeline (CDP).

CDPs accelerate the delivery of expected value

The CDP is the technological piece consultants and vendors have been reducing DevOps to. Concretely speaking, it’s a Platform-as-a-Service (PaaS) which leverages infrastructure as code (IAC) mechanisms to automate, therefore, accelerate three stages of the application development life cycle including:

  • Continuous integration
  • Quality assurance
  • Deployment

The self-service and on-demand nature of the PaaS services e.g., server provisioning, server configuration, and application deployment eliminates the drawbacks of manual IT including costs and resource provisioning lead time.

Agile IT operating models eliminate operational impedements to value

The operating model is the non-technological piece most experts and vendors have been ignoring. It’s a set of principles clarifying the rules to accelerate problem solving and decision-making; business and IT practices as well as the roles needed to deliver added-value priorities; and governance structure implemented in the form of Change Advisory Board (CAB) putting together business and IT executives to assess priorities, keep IT staff focused on them and deliver executive leadership. The bottom line is to make the IT organization agile and responsive to market opportunities and turbulences.


Enterprise DevOps isn’t the complex technology stacks promoted by vendors; it’s a set of practices combining infrastructure as code mechanisms and organizational efficiency leveraged to equip BLs with the only asset they need to prosper in the digital economy: market responsiveness.

I can’t agree more with Adam Jacob on this, “Today there is a noisy market in teaching people how to do DevOps, or in tools that enable DevOps. Vendor after vendor will tell you they have the magical solution to this difficult business problem.”


How I Deliver AWS-based ITaaS Capabilities: The Magic of The Complete ITaaS Delivery Model™

lulu_buy_now_buttonThe Complete ITaaS Delivery Model: The Art of Integrating AWS, DevOps, and ITIL Into ITaaS Delivery Models

Who said technology change was the primary determinant of successful cloud migrations? It is wrong. What’s the meaning of a technology marvel, a technical prodigy that returns nothing business-wise?
I learned from my long experience leading IT transformation projects using the Complete ITaaS Delivery Model that the business benefits of any Amazon Web Services (AWS) Platform are consolidated in these 4 Key words: PlanDesign, Facilitate and Communicate.

What I Will Deliver? Certainly Not A Technology Marvel that Triggers Chuckles on The Business Side But The Innovative Business Platform That Boots Lines of Business Revenue 

What you’ll get is a comprehensive AWS-based ITaaS Delivery Capability that will cut your IT cost by at least 50%, reduce your overall application delivery lead time by at least 50%, and increase the rate of deployed applications or changes in application by at least 50 %:

AWS-based ITaaS Delivery Model
AWS-based ITaaS Delivery Model

The AWS-based ITaaS Delivery Capability is an integrated platform of people, processes, best practices and IT services structured around 3 components:

  • The AWS-based Cloud Platform
  • The Cloud Services
  • The IT Operating Model

The AWS-based Cloud Platform it relies on a variety of AWS services e.g., VPC, EC2, and ELB to provide a secure reliable, secure and scalable environments to host the migrated applications and operate the AWS platform. It guarantees costs savings and simplification and acceleration of the resource provisioning processes.

The Cloud Services build on IT Service Management (ITSM) best pracitces to provide stakeholders with authentic IT services including SaaS, PaaS, and IaaS. It simplifies and makes effective the interactions between the business and IT and within IT.

The IT Operating Model takes advantage of DevOps to establish a governance structure, clarifies the roles and responsibilities, the key processes to focus on as well as the Continuous Delivery Pipeline infrastructure. It accelerates applications delivery and establish a lean and agile IT organization.

How Will I Go About It? Simple, Courtney ITaaS™ An Agile ITaaS Transformation Framework That Takes Into Account The IT Operating Model, The Cloud Services and The AWS Platform

Given the complexity and the risks of such project, no room for improvisation,  I will take advantage of the Courtney ITaaS framework to build your transformation project team, plan the overall effort, and facilitate and orchestrate the end-to-end delivery of your ITaaS Delivery Capability.

Courtney ITaaS™ Transformation Framework
Courtney ITaaS™ Framework

Acting as the ITaaS Tranformation Leader across the transformation journey, I will lead through series of workshops, a team of Cloud Solution Architects, Application Developers, Security Experts, System and Database Administrators to:

  • Capture and understand your existing infrastructure, leverage the securiy and reliability standards to translate it into the corresponding AWS-based infrastructure and then migrate your applications
  • Identify the use cases of your future ITaaS Delivery Capability, convert them and implement them into the appropriate SaaS, PaaS and IaaS services
  • Capture and understand the principles, people, processes, best practices, and tools of your existing IT operating model and appropriately convert them into a lean and agile DevOps environment

How I Work With Client Organizations? How I Work With Consulting Firms and IT Providers?

If you’re a client organization e.g., JP Morgan Chase and Staple Inc,  we will work together on a 1099 basis.  The consulting regular policies apply.

If you’re a consulting company and an IT provider engaged with a client, we will work together either on a W-2 or 1099 basis. The consulting regular policies apply.

To Discuss Your Cloud Project Call Now 646 688 2228